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Sahi FAQs: Frequently Asked Questions About Sahi

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Sahi is a digital investment and trading platform that provides eligible customers with access to supported financial-market services. Investors may have questions about account opening, brokerage, Demat services, IPO applications, mutual funds, mobile trading, MTF, API access, and account security.

The following frequently asked questions cover some of the key areas investors may want to understand before using Sahi.

Sahi Account Opening

Eligible customers can generally start the Sahi account-opening process online. Applicants may need to provide PAN, identity and address information, bank details, and other KYC information and complete the applicable verification process.

Customers should review the latest account-opening requirements and applicable charges before submitting an application.

Sahi Trading and Demat Account

A Trading Account is used for placing supported buy and sell orders, while a Demat Account is used to hold eligible securities electronically.

Customers may use both accounts together to trade and maintain eligible investments through supported Sahi platforms.

Sahi Brokerage

Brokerage and other transaction costs depend on the applicable Sahi pricing structure, trading segment, and transaction type.

Investors should review the latest brokerage schedule and consider other applicable charges, including statutory taxes, exchange charges, regulatory fees, stamp duty, and Demat-related charges.

Sahi Mobile App

The Sahi Mobile App provides eligible customers with mobile access to supported trading and investment services.

Customers should download the official Sahi application only from authorised app stores and keep the application updated.

Sahi IPO

Eligible customers can use supported Sahi services to apply for available IPOs. IPO applications may involve selecting the bid details and completing the applicable UPI mandate process.

IPO allotment is not guaranteed, particularly when an issue receives more applications than the shares available for a particular category.

Sahi Mutual Funds

Eligible customers can access supported mutual fund investment services through the Sahi platform. Depending on current availability, investors may be able to make lump-sum investments or start SIPs.

Mutual funds are generally market-linked investments, so returns are not guaranteed.

Sahi MTF

Sahi MTF, or Margin Trading Facility, allows eligible customers to purchase supported securities by providing the required margin while the remaining eligible amount is funded under applicable terms.

MTF involves leverage and funding costs and can increase the potential impact of both gains and losses.

Sahi API

Sahi API can provide eligible users or developers with programmatic access to supported trading and account functionality.

API features, access requirements, pricing, limits, and supported services can change, so developers should check the latest official documentation before creating an integration.

Sahi Safety

Investors should evaluate Sahi's current regulatory status, security practices, customer support, grievance mechanisms, and applicable investor protections before opening an account.

Customers should also protect their passwords, OTPs, PINs, and API credentials and use only official Sahi applications and websites.

Sahi Complaints

Customers with trading, account, Demat, brokerage, technical, or other service-related issues should use the applicable official Sahi customer-support or grievance process.

When submitting a complaint, customers should provide relevant transaction details and retain the complaint reference number for future follow-up.

Sahi Branches

Sahi's services are primarily accessible through digital platforms. Customers looking for a physical office or branch should verify the latest official location information before planning a visit.

Sahi Trading Software

The Sahi trading platform can provide eligible customers with supported market information, charts, watchlists, order-management features, and portfolio tools.

The exact functionality depends on the current platform and services available to the customer.

Sahi NRI Account

NRI account availability depends on the services currently offered by Sahi and applicable eligibility and regulatory requirements.

NRI customers may have different KYC, banking, investment, taxation, and trading requirements from resident investors.

Sahi Calculator

Sahi-related calculators can help investors estimate brokerage, SIP values, margin requirements, investment returns, and other financial figures.

Calculator results are estimates and can differ from actual transaction costs or investment returns.

Sahi โ€” all frequently asked questions

Frequently Asked Questions

Yes. Sahi is operated by TradeUnlisted Fintech Private Limited, a SEBI-registered stock broker offering trading services on NSE and BSE.

Sahi offers โ‚น10 per executed order pricing after the introductory zero-brokerage period. For Equity Delivery and Intraday, brokerage is โ‚น10 or 0.05%, whichever is lower.

No. Sahi currently offers โ‚น0 Annual Maintenance Charges (AMC) for its Demat account.

Currently, Sahi primarily focuses on Equity and Equity Derivatives trading. IPOs, Mutual Funds, and several other investment products are not available on the platform.

No. As of now, Sahi does not publicly offer API Trading or dedicated Algo Trading facilities for retail users.

Eligible applicants can generally start the Sahi account-opening process online by submitting personal and KYC information and completing the required verification.

Applicants may need PAN, accepted identity and address information, bank details, a registered mobile number, and other KYC documents depending on the applicable requirements.

Yes. Eligible customers can access Trading and Demat Account services for placing supported trades and holding securities electronically.

Yes. KYC verification is an essential part of opening a securities account and must be completed according to applicable requirements.

Yes. Eligible customers can generally complete the account-opening process digitally without needing to visit a physical office.

Sahi API is a programmatic interface that can allow eligible users and developers to connect supported trading and account functionality with custom applications.

Where supported, the API can be used to build automated or algorithmic trading applications. Users should implement appropriate risk controls and thoroughly test their strategies.

Depending on the current API offering, supported functions may include order placement, order modification, order cancellation, order-status monitoring, account information, holdings, positions, and market-related data.

API access requirements depend on the current Sahi API offering. Developers should check the official API documentation and account requirements for the latest access procedure.

API pricing depends on the current Sahi API plans and applicable services. Developers should check the latest official pricing and usage terms before integrating the API.

Sahi's services are primarily accessible through digital platforms, while the availability of customer-facing physical offices or locations should be confirmed through current official information.

Customers should check the latest official Sahi location information or contact customer support to confirm whether a physical office is available in their area.

Eligible customers can generally complete the account-opening process online by submitting the required KYC and personal information and completing applicable verification.

If a customer-facing office is available for the required service, customers should confirm its address, operating hours, and services before visiting.

Customers may need relevant identification, account information, transaction records, or other documents depending on the service they require. They should confirm the requirements before visiting.

You can register a complaint through the applicable official Sahi customer-support or grievance channel by providing details of the issue and relevant supporting information.

Keep the complaint or service-request reference number provided when the complaint is submitted. This can be used for follow-up and status enquiries through the applicable support channel.

Provide the nature of the issue, relevant order or transaction details, date and time, screenshots or supporting documents where applicable, and the resolution you are seeking.

If the issue remains unresolved after contacting customer support, follow Sahi's applicable grievance-redressal escalation process and retain records of the original complaint and responses.

Yes. Depending on the nature of the complaint, customers may be able to escalate the issue through the broker's designated grievance process and, where applicable, use the relevant securities-market investor-grievance mechanism.

The Sahi Calculator refers to financial calculation tools that can help estimate brokerage, SIP values, investment returns, margin requirements, and other trading-related figures.

Yes. A brokerage calculator can estimate brokerage and other applicable transaction costs using details such as price, quantity, and trading segment.

A SIP calculator can estimate the potential future value of regular investments based on the investment amount, investment duration, and assumed return rate.

A margin calculator can provide an estimate, but actual requirements can vary according to the security, market conditions, regulatory rules, and current broker terms.

No. Calculator results are estimates based on the information entered and assumptions used. Actual charges, investment returns, and margin requirements may differ.

Sahi brokerage refers to the charges applicable to eligible trading transactions through the platform. The amount can vary according to the trading segment and applicable pricing structure.

The applicable equity delivery brokerage depends on the current Sahi pricing structure. Investors should check the latest tariff before placing a delivery trade.

STT, GST, stamp duty, exchange transaction charges, and applicable regulatory fees may be charged separately according to the transaction and relevant regulations.

Customers may incur Demat, maintenance, transaction, or other service-related charges depending on their account type and the services used.

A brokerage calculator can help estimate costs using details such as transaction value, quantity, buy price, sell price, and trading segment. Actual charges depend on the latest applicable rates.

A Sahi Demat Account allows eligible customers to hold supported securities electronically rather than maintaining physical certificates.

Eligible applicants can generally complete the account-opening process online by submitting the required personal information and completing KYC verification.

Applicants may need PAN, identity and address information, bank details, photographs, and other documents required under the applicable KYC process.

Depending on the current account structure, charges may include maintenance fees, depository transaction charges, pledge-related fees, and other applicable service costs.

The Trading Account is used to place supported buy and sell orders, while the Demat Account is used to hold eligible securities electronically after settlement.

Investors should verify Sahi's current regulatory status, security practices, account protections, and grievance mechanisms. Market investments themselves remain subject to risk.

Yes, eligible customers can access supported trading and investment services through the Sahi Mobile App. The official application should be downloaded only from authorised app stores.

Eligible customers can apply for supported IPOs through the available Sahi platform and complete the applicable application and UPI mandate process.

MTF availability depends on the current Sahi offering and customer eligibility. Where available, MTF allows eligible customers to purchase supported securities using a combination of their own margin and broker funding.

Eligible customers can apply for supported IPOs through the available Sahi platform by selecting the IPO, entering the required bid details, and completing the applicable application and UPI process.

Where UPI-based IPO applications are supported, investors can use an eligible UPI ID and approve the mandate request within the required application period.

No. Allotment depends on the demand for the IPO and the applicable allocation rules. Submitting an application does not guarantee that shares will be allotted.

If shares are allotted, they are credited to the investor's eligible Demat Account after completion of the applicable settlement process.

Yes. IPO shares are market-linked investments, and their price can fall after listing. Investors should understand the company's risks and financial information before applying.

Investors should evaluate Sahi's current regulatory status, security practices, customer-support mechanisms, and account protections before opening an account. Trading itself remains subject to market risk.

Platform safety and investment performance are separate issues. Sahi customers can still experience losses because market-linked investments are not guaranteed.

The protection available to customers depends on the applicable regulatory framework, account structure, intermediary, and nature of the asset. Investors should verify the current official regulatory and investor-protection information.

Use official Sahi applications and websites, create strong authentication credentials, protect OTPs and PINs, keep your devices updated, and never share confidential account information.

Review the transaction details and contact Sahi through its official customer-support or grievance channels as soon as possible. Keep relevant transaction records and complaint reference information for follow-up.

Sahi MTF is a Margin Trading Facility that allows eligible customers to purchase supported securities by providing the required margin while the remaining eligible amount is funded under the applicable terms.

The investor provides the required margin for an eligible transaction, while the remaining amount is financed through the MTF facility. Funding charges may apply for the financed amount.

MTF costs can include funding or interest charges, brokerage, statutory taxes, exchange charges, and other applicable fees. The latest Sahi pricing schedule should be checked before trading.

No. MTF is generally available only for supported securities that meet applicable regulatory and broker eligibility requirements.

Yes. MTF uses leverage, which can increase both purchasing power and potential losses. Investors may also face funding costs and additional margin requirements if the value of their position falls.

The Sahi Mobile App is a smartphone-based platform that provides eligible customers with access to supported trading, investment, market-monitoring, and portfolio-management services.

Yes. Eligible customers can place supported equity buy and sell orders through the mobile trading platform.

Yes. Customers can use supported features to view holdings, positions, transactions, and other available portfolio information.

Depending on the current application version, the app may provide charts, watchlists, market information, technical indicators, and other analytical tools.

Customers should use the authorised application, protect login credentials and OTPs, keep the app updated, and avoid sharing confidential account information with third parties.

Eligible customers can access supported mutual fund investment services through the platform, subject to current product availability.

Yes, SIP investment may be available for supported mutual fund schemes. Investors should check the latest platform offerings before starting an SIP.

The availability of direct mutual fund plans depends on the current Sahi product offering. Investors should verify the available plans before investing.

No. Mutual fund returns are generally market-linked and can fluctuate according to the performance of the underlying investments.

Investors should consider the fund's objective, risk level, investment horizon, portfolio, costs, historical performance, and suitability for their financial goals before investing.

NRI account availability depends on the current services offered by Sahi and the applicant's eligibility. Prospective customers should verify the latest NRI account-opening requirements.

NRI applicants may need PAN, passport, overseas address proof, bank details, photographs, KYC documents, and other information required under the applicable verification process.

Eligible NRIs can access NRI Demat services where offered by the broker, subject to applicable regulations, KYC requirements, and account arrangements.

The applicable NRE or NRO banking arrangement depends on the investment service and regulatory requirements. Customers should verify the current requirements with Sahi and their bank.

Charges can include brokerage, Demat fees, transaction charges, statutory taxes, and other applicable service costs. NRI pricing may differ from resident-account pricing.

Sahi is a digital stockbroking platform that provides eligible customers with access to supported trading and investment services.

Yes. Eligible customers can access Trading and Demat Account services for trading supported securities and holding them electronically.

Eligible customers can access supported IPO and mutual fund investment services, subject to current platform availability and applicable requirements.

Sahi may provide Margin Trading Facility for eligible customers and supported securities, subject to applicable funding, margin, and regulatory terms.

Investors should verify the broker's current regulatory status and use authorised platforms. Trading and investing remain subject to market risks, and customers should protect their account credentials.

Sahi Trading Software refers to the digital trading platform that allows eligible customers to access supported market, trading, order-management, and portfolio features.

Yes. Eligible customers can use the supported Sahi web trading platform to access their account and place supported transactions.

Depending on the current platform features, users may have access to charts, technical indicators, market information, and other analytical tools.

Yes. Supported features can allow eligible customers to view holdings, positions, orders, transactions, and other portfolio information.

Its suitability depends on the trader's requirements. Active traders should evaluate platform performance, order types, charting tools, market data, brokerage, and other costs before choosing a trading platform.
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