SBI Securities Complaints 2026: How to Register & Resolve Complaints
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SBI Securities Complaints can be raised when customers experience issues related to Trading Accounts, Demat Accounts, orders, transactions, charges, fund transfers, technical problems, or other services. Customers should identify the issue clearly and keep relevant transaction details, dates, order references, and supporting documents ready before submitting a complaint.
The first step for resolving an SBI Securities complaint is to contact the official customer-support channel. Customers should explain the problem clearly and provide the information requested through the verified support process. Providing accurate transaction or account details can help the support team investigate the issue more efficiently.
Customers should never share passwords, OTPs, PINs, UPI PINs, or other confidential authentication information while submitting a complaint. Only provide information requested through an official and verified SBI Securities support or grievance channel.
SBI Securities complaints can relate to several areas, including order-related issues, incorrect charges, account access, Demat transactions, fund transfers, technical difficulties, corporate actions, or delays in service. The resolution process can vary depending on the nature of the complaint and the information required for investigation.
When submitting an SBI Securities grievance, customers should retain the complaint or service reference number provided by the company. This reference can be useful for following up on an unresolved matter. Customers should also retain relevant emails, transaction records, screenshots, and other supporting information where appropriate.
If an issue is not resolved through initial customer support, customers can use the formal SBI Securities grievance-redressal process. The latest escalation procedure and contact information should be verified through official SBI Securities sources because contact details and procedures may change.
For eligible securities-market complaints that remain unresolved after following the broker's internal grievance process, investors may also use the applicable external regulatory grievance mechanism. Customers should keep their complaint reference, correspondence, and supporting documents when escalating an issue.
Customers should be cautious of individuals who claim they can resolve an SBI Securities complaint in exchange for money or confidential account information. Genuine complaints should be handled through verified SBI Securities or authorised regulatory channels. No customer should disclose passwords or OTPs to someone claiming to assist with a complaint.
A clear complaint should explain what happened, when it happened, the relevant account or transaction reference, and the resolution being requested. This can help the concerned team understand the issue and determine the appropriate action.
Overall, customers should begin by contacting official SBI Securities support, retain the complaint reference number, and follow the formal escalation process if necessary. For unresolved eligible securities-market grievances, the appropriate external regulatory mechanism may be considered after completing the required internal complaint process.
SBI Securities complaint record
Every Indian broker must disclose complaints filed against it at each exchange. The ratio matters more than the raw number โ a broker with more clients naturally logs more complaints.
| Exchange | FY | Clients | Complaints | Ratio |
|---|---|---|---|---|
| NSE | 2025-26 | 13,69,945 | 1,208 | 0.088% |
| NSE | 2024-25 | 13,43,793 | 1,314 | 0.098% |
| NSE | 2023-24 | 12,41,065 | 781 | 0.063% |
| NSE | 2022-23 | 10,90,309 | 287 | 0.026% |
How to file a complaint
Raise it with SBI Securities customer support first and keep the ticket reference.
If unresolved in 15 days, escalate to the broker's grievance redressal officer.
Still unresolved โ file on SEBI SCORES (scores.sebi.gov.in), the official investor grievance portal.
You may also approach the NSE / BSE investor grievance cells directly.