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5paisa FAQs: Account Opening, Brokerage, Trading & Investment Questions
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5paisa is a digital brokerage platform offering eligible customers access to trading and investment services. New and existing customers may have questions about account opening, brokerage, Demat services, mobile trading, IPOs, mutual funds, MTF, and customer support. The following FAQs cover some of the most common questions investors may have about 5paisa.
5paisa provides digital access to Trading and Demat Account services, supported investment products, online trading platforms, IPO applications, mutual funds, and other financial services. Charges, product availability, eligibility requirements, and platform features can change, so investors should verify the latest information before opening an account or placing a transaction.
5paisa — all frequently asked questions
Frequently Asked Questions
Yes. 5paisa Capital Limited is a SEBI-registered discount broker and a member of NSE, BSE, and MCX.
5paisa charges a flat ₹20 per executed order across Equity Delivery, Intraday, Futures, Options, Currency, and Commodity trading. Applicable taxes and statutory charges are charged separately.
Yes. 5paisa charges ₹300 + GST per year as the Annual Maintenance Charge (AMC) for its Demat account.
Yes. 5paisa allows investments in IPOs, mutual funds, stocks, ETFs, bonds, commodities, and other financial products through a single platform.
Yes. 5paisa provides API Trading and Algo Trading solutions for eligible users, enabling automated trading and third-party strategy integration.
Eligible applicants can complete the online registration process by submitting personal information, required documents, and completing the applicable KYC verification.
Applicants generally need PAN, identity and address proof, bank details, a registered mobile number, and other KYC documents where applicable.
Yes. Eligible customers can access Trading and Demat Account services through the account-opening process.
Yes. KYC verification is required before the account can be activated, subject to applicable regulatory requirements.
Yes. Eligible customers can generally complete the account-opening and KYC process online without visiting a physical branch.
The 5paisa API is a programmatic interface that can provide eligible users and developers with access to supported trading and market-related services.
Depending on the available API features, users may be able to access market information, manage supported orders, authenticate accounts, and retrieve eligible account or portfolio data.
It may support automated trading workflows where permitted. Users should understand the API terms, trading risks, technical limitations, and applicable regulations before automating trades.
API access and related services may be subject to the current 5paisa pricing and eligibility conditions. Developers should check the latest official API documentation for applicable charges.
API integrations can be used securely when credentials are properly protected and applications follow recommended security practices. Users should never expose API credentials publicly or share them with unauthorised parties.
5paisa primarily follows a digital-first model. Customers should check the official website for the latest information about physical offices and available walk-in services.
Customers should use official 5paisa channels to verify the current office address, operating hours, and services available at a particular location.
No. Eligible customers can generally complete the Trading and Demat Account opening process online.
Yes. Many account, trading, KYC, and service-related queries can be handled through 5paisa's online customer support channels.
Yes. Customers should confirm the latest address, working hours, and whether the location offers customer-facing services before visiting.
Customers can raise complaints through the official 5paisa customer-support or grievance channels and provide the relevant account, order, and transaction details.
Include details such as the transaction or order number, date, amount, security, description of the issue, and supporting documents or screenshots where relevant.
Yes. Customers can request a review of disputed charges by providing the relevant trade details and comparing the charges with the applicable pricing structure.
If the initial support response does not resolve the issue, customers can follow 5paisa's formal grievance and escalation process and retain the complaint reference number.
Yes. Depending on the nature of the issue, customers may be able to use the applicable regulatory grievance or dispute-resolution mechanism after following the broker's prescribed complaint process.
The 5paisa Calculator is a collection of financial tools that can help estimate brokerage, SIP values, margin requirements, investment returns, and related figures.
Yes. The brokerage calculator can estimate brokerage and applicable transaction costs based on the trade details entered by the user.
Yes. The SIP calculator can estimate the potential future value of regular mutual fund investments based on the selected assumptions.
A margin calculator can provide an estimated margin requirement for eligible trades, but actual requirements may vary based on current market and broker conditions.
No. Calculator results are estimates. Actual brokerage, margin requirements, and investment returns can differ due to market conditions, charges, and changes in applicable rates.
5paisa brokerage charges depend on the applicable pricing plan, trading segment, transaction type, and current fee structure.
Brokerage may apply to equity transactions according to the applicable 5paisa pricing plan. Investors should check the latest official tariff before trading.
Statutory charges such as STT, GST, stamp duty, exchange charges, and SEBI fees are generally separate from brokerage.
Depending on the account type and current pricing policy, customers may have to pay AMC, DP charges, or other applicable Demat-related fees.
Yes. A brokerage calculator can be used to estimate brokerage and other applicable transaction costs based on the trade details entered.
A 5paisa Demat Account allows eligible investors to hold shares and other supported securities electronically.
Eligible applicants can generally complete the account-opening process online by submitting the required details and completing KYC verification.
Depending on the applicable pricing structure, charges may include AMC, DP charges, transaction fees, pledge charges, and other service-related costs.
Yes. Shares allotted through supported IPOs can be credited electronically to the investor's linked Demat Account after the applicable allotment and settlement process.
The Trading Account is used to place buy and sell orders, while the Demat Account holds securities electronically after settlement.
Eligible customers can generally open a 5paisa Trading and Demat Account online by providing the required personal, bank, and KYC information. Applicants may need PAN, identity and address proof, bank details, and other documents depending on their profile. The account can be activated after completing the applicable verification process.
5paisa brokerage depends on the applicable pricing plan, trading segment, and transaction type. In addition to brokerage, investors may have to pay statutory and transaction-related charges such as STT, GST, exchange charges, stamp duty, and applicable Demat or depository charges. Customers should check the latest official fee schedule before trading.
Yes. Eligible customers can use a 5paisa Demat Account to hold supported securities electronically. The linked Trading Account can be used to place eligible buy and sell orders, while the Demat Account holds securities after settlement.
Eligible customers can apply for supported IPOs through the available online platform. The process may involve entering bid details and approving the applicable UPI mandate. IPO allotment is not guaranteed and depends on demand and the applicable allocation process.
Yes. Eligible customers can access supported mutual fund investment services through 5paisa's digital platforms. Depending on the available services, investors may invest through SIPs or lump-sum transactions and monitor their mutual fund portfolio online.
Eligible customers can select a supported IPO through the available online facility, enter the required bid details, and complete the applicable payment authorisation.
No. IPO allotment depends on demand and the applicable allocation process. Submitting an application does not guarantee that shares will be allotted.
Yes. A Demat Account is generally required to receive shares allotted through an IPO.
Yes. Eligible IPO applications can generally be supported through a UPI mandate, subject to the applicable process and banking requirements.
No. IPO investments are market-linked and can result in gains or losses. Investors should evaluate the company and associated risks before applying.
5paisa operates within India's regulated securities market framework, but trading remains subject to market risk. Investors should review the broker's current regulatory and service information before trading.
Client funds and securities are handled under applicable regulatory and market-infrastructure rules, but investors should understand that market investments can lose value.
Customers should use the official 5paisa application, keep it updated, protect their login credentials, and never share OTPs or PINs with others.
Yes. Market prices can move against an investor, and products involving leverage can increase potential losses.
Use strong authentication, protect passwords and OTPs, avoid suspicious links, use official 5paisa platforms, and regularly review account activity and transaction records.
5paisa MTF is a Margin Trading Facility that allows eligible customers to purchase supported securities using a combination of their own funds and broker-provided funding.
MTF generally involves funding or interest charges on the amount financed by the broker. The applicable rate and terms depend on the current 5paisa MTF pricing structure.
Eligible customers who meet the applicable account, margin, and security requirements can use MTF for supported securities.
Yes. Leverage can increase potential losses because the investor has greater market exposure relative to their own capital.
The broker may require additional funds or securities to restore the required margin. If the margin remains insufficient, eligible positions may be liquidated according to the applicable terms.
The 5paisa Mobile App is a digital trading and investment platform that allows eligible customers to manage their Trading and Demat Accounts using supported mobile devices.
Yes. Eligible customers can place supported equity buy and sell orders through the mobile application.
Yes. Eligible customers can access supported mutual fund investment options and IPO application facilities through the platform.
Yes. Users can monitor holdings, positions, balances, transaction information, and portfolio performance through the application.
The app provides access to account and trading services, but users should download it from official sources, protect their credentials, and follow safe online security practices.
Yes. Eligible customers can access supported mutual fund investment services through 5paisa's digital platforms.
Yes. Eligible investors can use supported SIP facilities to invest a fixed amount at regular intervals in selected mutual fund schemes.
No. Mutual funds are market-linked investments, and their value can rise or fall depending on the underlying securities and market conditions.
Depending on the scheme and transaction, costs may include expense ratios, exit loads, taxes, and other applicable charges.
Yes. Eligible customers can use supported digital platforms to monitor mutual fund holdings, investment values, and transaction information.
Eligibility depends on the broker's current services and applicable regulations. NRIs should verify the latest account-opening requirements before applying.
Documents may include PAN, passport, visa or overseas residency proof, address proof, photographs, bank details, and other required KYC documents.
Depending on the investment and applicable regulations, an NRE or NRO bank account may be required for funding and settlement.
Eligible NRIs may invest in supported Indian securities subject to applicable regulations, product restrictions, and account eligibility.
Applicable costs may include brokerage, Demat or account maintenance charges, transaction fees, taxes, and other statutory charges depending on the services used.
5paisa offers online Trading and Demat Accounts, multiple investment products, digital platforms, and trading tools. Suitability depends on an investor's trading requirements and preferred pricing structure.
Yes. 5paisa provides a mobile platform through which eligible customers can monitor markets, manage portfolios, and place supported orders.
Depending on eligibility and availability, customers can access equities, derivatives, mutual funds, IPOs, ETFs, and other supported financial products.
Yes. Eligible customers can access MTF for supported securities, subject to applicable margin requirements, funding charges, and risk conditions.
5paisa provides regulated trading and investment services, but market-linked investments involve risk. Customers should use official platforms and protect their account credentials.
5paisa Trading Software refers to the digital web and mobile platforms that allow eligible customers to trade, monitor markets, and manage investments.
Yes. Eligible customers can access supported trading and investment services through the 5paisa web platform using a compatible browser.
Yes. The 5paisa mobile application allows eligible customers to monitor markets, manage portfolios, and place supported orders.
Depending on the current platform version, users may access charts, watchlists, market information, order management, portfolio tracking, and research tools.
The platform provides digital trading and investment tools, but beginners should understand the products, charges, and market risks before placing trades.
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Disclaimer: Investments in the securities market are subject to market risks; read all related documents carefully before investing. This page is for information only and is not investment advice. Brokerage, AMC and other charges change frequently — always verify against the broker's official website before opening an account. Affiliate disclosure: "Open account" links are affiliate links and we may earn a commission at no extra cost to you; this does not influence our ratings.